5

A System for Using Patient Complaints as a Trigger to Improve Quality

Year:
2011
Language:
english
File:
PDF, 130 KB
english, 2011
26

Factors influencing the pathways in response to complaints

Year:
2010
Language:
english
File:
PDF, 177 KB
english, 2010
29

An exploratory study of complaints handling and nature

Year:
2012
Language:
english
File:
PDF, 246 KB
english, 2012